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D.C. Memo: 'Cyber Incident' Forces Shutdown of OzarksGo's Linear TV Service
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D.C. Memo: 'Cyber Incident' Forces Shutdown of OzarksGo's Linear TV Service

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Ted Hearn
Oct 15, 2024
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D.C. Memo: 'Cyber Incident' Forces Shutdown of OzarksGo's Linear TV Service
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Cyber Incident: Fiber ISP OzarksGo in Fayetteville, Ark., said a Oct. 7 cyber incident – the term it is using to describe what happened – targeted servers that supply linear TV service to 4,500 customers in northwest Arkansas and northeast Oklahoma. "Upon learning of the potential event," the company reacted by immediately deactivating impacted equipment and engaging external experts, according to a company message posted on its website. The company is offering affected customers free broadband and streaming services for a month as compensation for the loss of linear video service caused by the cyber incident. OzarksGo indicated that it did not expect the outage to end soon. "Due to the nature of the incident, the service impact is ongoing and expected to continue for an extended period," OzarksGo said. The statement did not describe what happened as a cyberattack or something similar. The company had no details about the source or duration of the cyber incident. OzarksGo is the telecommunications subsidiary of Ozarks Electric Cooperative.

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